IT Sydney FAQ

Our FAQ page is designed to answer some of the more common questions and queries that our clients have a tendency to ask when they are seeking help and advice with IT. If you do still have a question that is outwith those listed here, then call via the number that you see appearing on our website, and someone from our team will be there to help.

With managed services, we act as a third-party in the general running and maintenance of your different IT projects alongside any other IT service you care to imagine. This is done to make sure that our clients no longer have to worry about any aspect.


This can, at times, involve us working alongside your current IT staff or department. At other times, you may wish to hand everything over to us, so we effectively become your IT department. This is all discussed in advance with our clients, and that’s going to determine the limits and extent of the managed services relationship.

People use a managed services provider to help them in a number of ways, and that’s because of how it can be so beneficial to their business. 

With managed services, you at least know how much it costs you on a monthly basis to deal with the IT side of things. This also has a tendency to save you money each month, and which business doesn’t want to save money?

But there’s something that’s even better than that. The knowledge that someone is taking control of your IT department makes life so much easier. 

Any business can really take advantage of IT services. If you thought it was the domain of large companies, then you would be wrong. Thanks to different technology, any business in existence has data, will have networks, Internet connections, use software, and have hardware. All of that is IT, and getting the right help is going to make it easier for your business to thrive.

Technology is amazing, but it can fail and lead to all sorts of problems. You need to know how to handle things when those problems come around, and that is where IT support is capable of making such a difference. 

Knowing who you are able to call removes the stress you would have otherwise been feeling, and that helps companies so much. 

Also, you will discover that your business runs more smoothly as a result. You feel safe in the knowledge that there’s a solution there even when different problems arise. 

All of those bodes well for your business.

A computer network is going to refer to a number of computers that are then linked together. This is then going to lead to those computers being capable of sharing various resources.

Also, it means you can communicate with one another, and send emails. So, if you have more than one computer where this is going on, then you technically have a computer network. Knowing how to get the most out of those networks is, therefore, very important.


The use of a wireless network has become even more popular in the last few years. Now, even more computers or devices use wireless connections to access the Internet, communicate with each other, and it’s all done through these connections.

Clearly, no wires are involved, so portability is a big deal.

However, it does open up another problem. You have to deal with security risks, and we can help to make sure that this is not a problem. Your data and network can be exposed and exploited, but we will make sure that this is not the case.

Absolutely! Security is an issue for everyone. Even a single computer with that solitary connection can be exploited, and we don’t want that to happen.

Even small holes can result in a massive amount of damage. Your setup and data could be exposed and exploited, and that’s not a good thing. If you thought that large companies would only be a target, then you would be wrong.

But we are here to help you to deal with this issue by having us constantly monitor what is going on, and to then take steps to prevent anything from becoming a problem.

The cloud is an amazing piece of technology, and we can help you to move data over to make sure you are in a position to take full advantage. The amount of data that can be stored there is amazing. You will never have a problem accessing it, and it’s also secure.

Basically, we don’t think that anybody should be missing out on using the cloud, and you can ask us all about how it works, and how it could be beneficial for your business and we will only be too happy to help.

We are the best at what we do thanks to our training and experience. We keep on top of what’s going on in the industry, so you don’t have to. Also, it means we provide the right assistance and help for our clients each and every time.

Basically, with us you are in safe hands, and what more could you ask for?

It often works out to be less expensive than most people are aware. There are different ways in which the work we do can be billed. However, the most important thing is that we explain to you in advance what is involved, and also how much it costs.

We make sure there are never any nasty surprises when it comes to your IT.

We are very easy to contact. You can call us via the number you see listed here on our website, and someone from our team of experts will be there to answer your questions or provide you with advice on what to do next. Also, we run a 24/7 helpdesk, and that allows us to work with you on any problems you may have no matter when they occur.

The best thing to do now is to get in touch with us via our phone number. We look forward to helping you with your IT needs.


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